Quote:
Originally Posted by carls241
Number 3, I agree there are many - many new happy camaro owners.
But is is not how you take care of the cars without a problem, It is how GM takes care of the ones that do have a problem that creates true customer service excellence...
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You are correct, and that is why GM has traditionally done so much better than the competition in dealership satisfaction surveys.
I was objecting to the post that automatically stated that GM blew it because the dealer didn't immediately do something.
You can't go back in time and fix shipping damage or who knows what may have happened to this car.
But if what he wants is to have the car with the early VIN AND have it have a factory paint job his options are few. Reordering won't fix that nor will repainting.
I am just frustrated with all the negativity on this site which I thought was a Camaro and by default, GM, enthusiast site.
Often, it is not.