DELL XPS9000 IS $3,600 PILE OF CRAP - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

motorhead · 09-22-2010, 10:10 PM

I Bought it in May. I built is with the top of the line everything for this model at the time.

I had my 10th phone support 4 hour call with India tonight ,and It's still not fixed. Tuesday, they sent a kid out that is still going to school to replace every part in it right down to the wiring harness. Funny thing is I was online pricing out another dell for my business when it screwed up again.

I guess I'll be switching to HP.

End of rant, I'm sure know one cares ,but at least I feel a little better.

lil_chef · 09-22-2010, 10:22 PM

both my HP and Mac have had ZERO problems

motorhead · 09-22-2010, 10:26 PM

Quote:

Originally Posted by lil_chef

both my HP and Mac have had ZERO problems

This is the second time I bought a higher end dell and had troubles from day one. I like the mac but there not as business friendly for what I do.

Jay_LHD3 · 09-22-2010, 10:36 PM

I thought the days of spending over $2,000 for a computer were gone. Computers are disposable items now-a-days!

I drop about $600 every year or two on a new laptop and get last month's "top of the line".

WiccaJew · 09-22-2010, 10:42 PM

Quote:

Originally Posted by jfaber99

I thought the days of spending over $2,000 for a computer were gone. Computers are disposable items now-a-days!

I drop about $600 every year or two on a new laptop and get last month's "top of the line".

Same year. I have people come into my work all the time and order a 3000$ dell adaio laptop. They had 2 gbs of ram and a 250gb hard drive. The only reason they bought them is cause they weighed 2lbs and had wireless... They said that work only allowed them to buy that but right next to it was a $1000 asus with 6gigs of ram and a 600gb hard drive with twice the processing speed and they just brush it off. Ugh.

motorhead · 09-22-2010, 10:42 PM

Quote:

Originally Posted by jfaber99

I thought the days of spending over $2,000 for a computer were gone. Computers are disposable items now-a-days!

I drop about $600 every year or two on a new laptop and get last month's "top of the line".

I keep a computer for about 8 to 10 years so for me it's a good value. I'm in business and I hate moving everything from one computer to the next. If you spend $600 for a computer every year for eight years you will have paid $1,200 more than me and have the hassle of moving all your programs and data every year.

HondaPowered · 09-22-2010, 10:43 PM

Get a nice toshiba laptop. I have had mine for about three years now and no problems. Never been let down by toshiba

HondaPowered · 09-22-2010, 10:45 PM

Quote:

Originally Posted by motorhead

I keep a computer for about 8 to 10 years so for me it's a good value. I'm in business and I hate moving everything from one computer to the next. If you spend $600 for a computer every year for eight years you will have paid $1,200 more than me and have the hassle of moving all your programs and data every year.

It's called a flash drive. ;-)

Toasty · 09-22-2010, 10:51 PM

Quote:

Originally Posted by motorhead

I Bought it in May. I built is with the top of the line everything for this model at the time.

I had my 10th phone support 4 hour call with India tonight ,and It's still not fixed. Tuesday, they sent a kid out that is still going to school to replace every part in it right down to the wiring harness. Funny thing is I was online pricing out another dell for my business when it screwed up again.

I guess I'll be switching to HP.

End of rant, I'm sure know one cares ,but at least I feel a little better.

So, what's wrong with it? what's it doing/not doing, etc? Symptoms?

what's been done software wise? reinstall OS, etc etc?

*SSE 4 2SS* · 09-22-2010, 10:52 PM

I have a top of the line XPS 1330, three years old, no problems other than they had to change the processor right after I got it... overheating...

I've hade an e-machine, and a gateway, and hated them... If for no other reason than the in home complete care... I'll never own anything other than a Dell Laptop....

That having been said, I just stopped carrying my laptop to wok, since my wife bought me a 64 gig iPad, with 3G wireless...

Light weight, and does what I need that my laptop used to do...entertainment...I have a computer on the rig for checking the forum...

motorhead · 09-22-2010, 11:03 PM

Quote:

Originally Posted by Toasty

So, what's wrong with it? what's it doing/not doing, etc? Symptoms?

what's been done software wise? reinstall OS, etc etc?

The first thing it did was from day one is it would lock up, and I would have to reboot it. After many calls that seemed to stop ,but then I would have to power it twice with the button to get it to boot from a shut down ,which they never did fix. Now after they came to my place and replaced every part in it on tuesday, it started just turning off while I'm using it and then rebooting on it's own. It did that twice tonight. After 4 hours on the phone tonight I got know where.

motorhead · 09-22-2010, 11:07 PM

Quote:

Originally Posted by SSE 4 2SS

I have a top of the line XPS 1330, three years old, no problems other than they had to change the processor right after I got it... overheating...

I've hade an e-machine, and a gateway, and hated them... If for no other reason than the in home complete care... I'll never own anything other than a Dell Laptop....

That having been said, I just stopped carrying my laptop to wok, since my wife bought me a 64 gig iPad, with 3G wireless...

Light weight, and does what I need that my laptop used to do...entertainment...I have a computer on the rig for checking the forum...

I do have to agree in a way. I've always used dell ,and they have been good for the most part. But, it seems that I always some sort of problem right out of the box and once that's fixed then they are reliable. Go figure.

Capthowdy · 09-22-2010, 11:09 PM

I have 5 DELL cpu's 3 laptops and 2 for the house all have been awsome...my monster is a 720 water cooled dual 768 SLI i7core.....

Jay_LHD3 · 09-22-2010, 11:13 PM

If you're buying from Dell's website, watch the item for a few weeks. The Dell Inspiron laptop I'm using right now jumped between $550 and $950; price changed weekly. I snagged it when it was $599 with free shipping at the time.

If you're using these computers for work (SOHO) and have a network in place, I would suggest getting two network hard drives. One for all your programs and files and the other one to back-up the first one. Then when you rebuild a computer you have all your programs in one place for a easy rebuild and two you can have map drives to all your files.

I work in IT and support over 500 computers in my facility and know how time consuming it is constantly rebuilding machines.

8-10 years, your computers must not be exposed to the internet!!!

Good luck on getting your machine back up and running.

09-22-2010, 10:10 PM	#1
motorhead Drives: Love the one you're with Join Date: Sep 2009 Location: Downtown Charlie Brown Posts: 11,850	DELL XPS9000 IS $3,600 PILE OF CRAP I Bought it in May. I built is with the top of the line everything for this model at the time. I had my 10th phone support 4 hour call with India tonight ,and It's still not fixed. Tuesday, they sent a kid out that is still going to school to replace every part in it right down to the wiring harness. Funny thing is I was online pricing out another dell for my business when it screwed up again. I guess I'll be switching to HP. End of rant, I'm sure know one cares ,but at least I feel a little better.

09-22-2010, 10:43 PM	#7
HondaPowered Drives: '09 Honda Civic LX Join Date: Jun 2009 Location: Knoxville Posts: 562	Get a nice toshiba laptop. I have had mine for about three years now and no problems. Never been let down by toshiba __________________ Saving up for a camaro. Dream camaro is either a 1/2SS with RS, black with red stripes, or red with white stripes. No rice with my order.

09-22-2010, 10:52 PM	#10
SSE 4 2SS Boosted Moderator Drives: Bone Stock LS3 Join Date: Sep 2009 Location: Marion Tx Posts: 15,535	I have a top of the line XPS 1330, three years old, no problems other than they had to change the processor right after I got it... overheating... I've hade an e-machine, and a gateway, and hated them... If for no other reason than the in home complete care... I'll never own anything other than a Dell Laptop.... That having been said, I just stopped carrying my laptop to wok, since my wife bought me a 64 gig iPad, with 3G wireless... Light weight, and does what I need that my laptop used to do...entertainment...I have a computer on the rig for checking the forum... __________________ If the car feels like it is on rails, you are probably driving too slow. -Ross Bentley Horsepower is how fast you hit the wall. Torque is how far you take the wall with you. “If everything seems under control, you're just not going fast enough.” Mario Andretti If you can turn, you ain't going fast enough...

09-22-2010, 11:09 PM	#13
Capthowdy Drives: 2010 2SS RS IOM Join Date: Jun 2010 Location: Fort Lauderdale Fl Posts: 1,048	I have 5 DELL cpu's 3 laptops and 2 for the house all have been awsome...my monster is a 720 water cooled dual 768 SLI i7core..... __________________ THE "MENACE"

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Dell........:facepalm: once again ............	PQ	Off-topic Discussions	24	07-01-2010 11:59 AM
Laptops from dell	Muscle Master	Off-topic Discussions	69	12-19-2008 06:59 PM

09-22-2010, 10:22 PM	#2
lil_chef Banned Drives: 2010 Mustang GT Join Date: Aug 2008 Location: Jacksonville Posts: 1,823	both my HP and Mac have had ZERO problems

09-22-2010, 10:36 PM	#4
Jay_LHD3 Drives: 2019 F150 RCSB Abyss FX4 Join Date: Aug 2009 Location: Huntsville, AL Posts: 2,277	I thought the days of spending over $2,000 for a computer were gone. Computers are disposable items now-a-days! I drop about $600 every year or two on a new laptop and get last month's "top of the line".

09-22-2010, 11:13 PM	#14
Jay_LHD3 Drives: 2019 F150 RCSB Abyss FX4 Join Date: Aug 2009 Location: Huntsville, AL Posts: 2,277	If you're buying from Dell's website, watch the item for a few weeks. The Dell Inspiron laptop I'm using right now jumped between $550 and $950; price changed weekly. I snagged it when it was $599 with free shipping at the time. If you're using these computers for work (SOHO) and have a network in place, I would suggest getting two network hard drives. One for all your programs and files and the other one to back-up the first one. Then when you rebuild a computer you have all your programs in one place for a easy rebuild and two you can have map drives to all your files. I work in IT and support over 500 computers in my facility and know how time consuming it is constantly rebuilding machines. 8-10 years, your computers must not be exposed to the internet!!! Good luck on getting your machine back up and running.