12-29-2011, 05:40 PM | #1 |
Drives: Synergy Camaro, Escape Join Date: Feb 2010
Location: Michigan
Posts: 368
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How not to do business
Little rant here. Got up this afternoon to my furnace acting up. Called a place to see if they could come out today. The lady informed me everyone was busy and would call back. After over an hour I call back and get a answer machine. So I call someone else thinking they are ignoring me and cancel the other place getting the machine again. At about 5 the original place just shows up at the doorstep. Pretty much told em to get lost. Sorry.....lol
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12-29-2011, 05:58 PM | #2 |
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Join Date: Jun 2009
Location: PA
Posts: 4,812
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I own an HVACR business and I can tell you that you got lousy service. Even when we are busy with a lot of calls we still try to give you some kind of time frame. If it's during regular business hours you should never get a machine. Sorry for your bad experience.
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12-29-2011, 06:03 PM | #3 |
Drives: Synergy Camaro, Escape Join Date: Feb 2010
Location: Michigan
Posts: 368
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yeah I just couldnt beleive they just came out without calling me first. Atleast the other guy was honest and told me it wouldnt be till morning.
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12-29-2011, 06:05 PM | #4 |
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Join Date: Jun 2009
Location: PA
Posts: 4,812
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If we know it's going to be awhile then we say about _______ o'clock then we also call before we are getting ready to come out.
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12-29-2011, 06:14 PM | #5 | |
Where am I?
Drives: Zoe the ZL1, 2012 Frontier Join Date: Apr 2011
Location: Mars, PA
Posts: 6,071
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Quote:
Do you do furnace replacements and gas log installations?
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12-29-2011, 06:27 PM | #6 |
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Join Date: Jun 2009
Location: PA
Posts: 4,812
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Yes we do everything. Juniata County is where we're at. Your a little out of our area for the residential division. We do have a cellular division that travels all over the state ,but that side gets paid well to do so. LOL
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12-29-2011, 06:32 PM | #7 |
Where am I?
Drives: Zoe the ZL1, 2012 Frontier Join Date: Apr 2011
Location: Mars, PA
Posts: 6,071
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ah damn...I will be looking to update my furnace (the guy before me said it wouldnt pay out but he must be a moron cause I'm chewing through gas) and would have liked to give you business.
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12-29-2011, 07:41 PM | #8 |
Anabolic Connoisseur
Drives: Sold - Blown Camaro 2SS/RS LS3 Join Date: Sep 2010
Location: Oklahoma
Posts: 22,094
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Wow. Bad business for sure
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